Privacy Policy

Effective Date: 8/8/2025
Business Name: Upgraded Movement, LLC
Contact: info@upgradedmovement.com

1. Information We Collect

We collect personal information from you when you:

  • Book a session

  • Fill out an intake or consent form

  • Communicate via email, text, or scheduling platform

  • Participate in online or in-person coaching

This may include:

  • Name, email, phone number

  • Health history, movement concerns, goals

  • Payment and billing information (processed securely via third-party services)

2. How We Use Your Information

We use your information to:

  • Deliver coaching and consulting services

  • Communicate about appointments or follow-ups

  • Track progress over time

  • Process payments

  • Improve our offerings

  • Comply with legal or tax obligations

We do not sell, rent, or share your information for marketing purposes.

3. How We Protect Your Information

We take your privacy seriously. All personal data is:

  • Stored securely using HIPAA-aware or encrypted platforms when applicable

  • Accessed only by authorized personnel

  • Protected through reasonable technical and organizational safeguards

If we use third-party software (e.g., Google Workspace, Squarespace, Stripe), they are chosen for their secure data practices.

4. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your information

  • Withdraw your consent at any time (except where retention is required by law)

To make a request, email: info@upgradedmovement.com

5. Data Retention

We retain session notes, forms, and communications for a minimum of 7 years (or as required by law), unless you request earlier deletion where permissible.

6. Cookies & Website Analytics

If you visit our website:

  • We may use cookies to improve your browsing experience

  • We may use tools like Google Analytics to understand visitor behavior (anonymous, not personally identifiable)

7. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Effective Date” changed accordingly.